Brilliant local customer support and products with a near-legendary reputation for reliability proved to be the winning formula for Port Talbot’s SWIE Lift at the Mitsubishi Forklift Trucks Dealer Awards, where the company was not only awarded a Gold Award, but also the coveted Dealer of the Year Award.
The international awards recognise the fork truck dealers that consistently demonstrate outstanding customer support, from initial contact through to long-term after care.
Announcing the winner at The Belfry, Mike Jones of Red Diamond Distribution, UK importer for Mitsubishi Forklift Trucks said: “The Dealer of the Year Award is our highest accolade. It recognises the best of the best, as defined by exemplary customer service, professionalism and all-round performance.
“SWIE Lift fought a hard campaign to achieve the highest possible standards for its customers throughout South Wales.”
Accepting the honour, SWIE Lift’s Managing Director Bernard Colston said: “We are absolutely delighted that our hard work has been recognised by a global organisation like Mitsubishi.
“It’s a testament to our commitment for delivering the highest standards of customer care in the region… and, indeed, the UK. I’m proud to be leading such a driven and passionate team.”
Based in Port Talbot, SWIE Lift Trucks serves companies throughout South Wales. The company works with some of the region’s biggest companies – across a wide range of industries including ports and terminals, plastics and packaging and food and drink.